Who we are
This website is operated by Ultimate Guide Digital Media Co LLC ("UGD Media", "we", "us"), based in Dubai, United Arab Emirates. We provide digital marketing, SEO, web design, software development, branding and video services, and we operate the AL HUB mobile application. This policy explains how we collect, use and protect personal data when you use our website, forms and services.
Information we collect
- Information you give us: your name, email address, phone or WhatsApp number, company name, website address and the details of your project, when you fill in a form, subscribe, order a service or contact us.
- Information collected automatically: device and browser type, pages visited, approximate location and referring website, through cookies and similar technologies.
- AL HUB business listings: business name, contact details, location, photos, menus, offers and other content that a business supplies to be listed in the AL HUB app.
How we use your information
- To reply to your enquiries and send quotes and proposals.
- To provide, manage and improve our services and the AL HUB app.
- To verify businesses before they are listed, through our Service Provider Verification (SPV) team.
- To send updates, offers and invitations when you subscribe, and you can unsubscribe at any time.
- To understand how our website is used and to keep it secure.
- To comply with legal obligations.
Cookies and analytics
We use cookies to make the site work and, where enabled, to measure traffic with tools such as Google Analytics. You can block or delete cookies in your browser settings. Some parts of the site may not work properly without them.
Sharing your information
We do not sell your personal data. We share it only with service providers who help us run the website and our services (for example hosting, email, analytics and payment providers), with professional advisers, and with authorities when the law requires it. Business information you add to AL HUB is shown publicly in the app.
Data retention and security
We keep personal data only as long as needed for the purposes above or as required by law. We use reasonable technical and organisational measures to protect it, but no online service can be completely secure.
Your rights
Subject to applicable UAE law, you may ask to access, correct or delete your personal data, to object to or restrict some uses, and to withdraw consent for marketing messages. To make a request, email us at the address below.
Children
Our website and services are intended for businesses and adults. We do not knowingly collect data from children.
Third-party links and stores
Our site and app may link to other websites, and the AL HUB app is distributed through the Google Play Store and Apple App Store. Those third parties have their own privacy policies, and we are not responsible for them.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.
Last updated: October 2026. Questions? Contact us at info@ugdmedia.com or call +971 56 282 3556.
For more on how personal data is protected in the UAE, see the official UAE data protection laws page on the UAE government portal.